Terms & Conditions
Effective Date: 9 June 2025

 

Please read these Terms and Conditions carefully before using our website or purchasing any products or services. By using this site, you agree to comply with and be bound by the following terms. If you do not agree, please do not use this website.

 

1. Copyright & Trademarks
All content on this site (text, graphics, code, images, etc.) is the property of Pole Passion Ltd and protected by international copyright laws. You may download or print content only for personal, non-commercial use or for placing an order with us. Any unauthorised use—including copying, distributing, or modifying content—is strictly prohibited.

All trademarks and trading names on this site, including RPole Fitness, are owned by Pole Passion Ltd.

2. Use of Website
You agree not to:

• Use this site in any way that may cause harm or is unlawful.

• Upload, post or transmit any offensive, abusive, or illegal content.

• Use this site to promote other commercial services.

• Any misuse may result in termination of access without notice.

3. Disclaimer
This website and its contents are provided "as is". We do not guarantee:

• Continuous, error-free access to the site.

• That the site or server is free of viruses.

• That content is always accurate or current.

• To the extent allowed by law, we disclaim all warranties, including those relating to fitness for purpose and non-infringement.

4. Limitation of Liability
Pole Passion Ltd will not be liable for any indirect, incidental, or consequential damages arising from use of the site or services, including but not limited to data loss or business interruption.

5. Pricing & Errors
If an item is listed at an incorrect price, we reserve the right to cancel or refuse orders, even if payment has been processed. A full refund will be issued in such cases.

6. Orders, Changes & Cancellations
By us: We reserve the right to make necessary changes to bookings, events, dates, venues or content. Where possible, we will offer a suitable alternative.

By you: Deposits are non-refundable. Cancellations or changes made:

More than 12 weeks before the event: We may offer a transfer for a £50 admin fee.

Less than 4 weeks before the event: No refunds.

Please read specific event terms carefully. We advise purchasing cancellation insurance.

7. Refunds & Digital Products
Online courses and digital media are non-refundable once access has been provided.

Products: Unopened, unused substituted items may be returned for a full refund within 14 days.

No chargebacks: You agree not to initiate chargebacks on any payment made to us.

8. Health & Safety
All clients must complete a health questionnaire before participating in any physical activity. Inform us if you are pregnant or have medical concerns. Pole Passion Ltd reserves the right to stop any session for safety reasons if instructions are not followed.

9. Cookies & Data
We use cookies to enhance your experience. You can adjust browser settings to decline cookies. For full details on how we use and store data, please see our Privacy Policy.

10. Third-Party Links
Our site may link to external sites. We are not responsible for their content or privacy practices. Use of these sites is at your own risk.

11. Legal Jurisdiction
These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Company Details
Pole Passion Ltd
Company No. 05336150
Registered Office: 91 Cumbrian Way, Wakefield, West Yorkshire, WF2 8JT
Email: theteam @passion-fitness.com