Privacy Policy – Pole Passion Fitness
Effective from: 9 June 2025

At Passion Fitness, we take your privacy seriously. This notice explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Our Commitment to You

We collect and use your personal data lawfully, fairly, and transparently. We only collect what we need to deliver our services and will never use your information for purposes unrelated to your enquiry or service.

Your data will:

• Only be used for specific and legitimate reasons.

• Be relevant and limited to what is necessary.

• Be accurate and kept up to date.

• Only be kept for as long as necessary.

• Be stored securely.

We may update this notice from time to time to reflect legal changes or improvements to our services.

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2. What Information We Collect

We may collect the following personal data:

• Name, email address, phone number, postal address.

• Information relevant to your enquiry, booking, or health (e.g. PARQ form).

• Technical data such as your device type and browser information.

• Payment details (via third-party processors only – we do not store or access this information).

Information may be collected through:

• Website forms

• Email, phone or SMS

• In person

 

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries

• Provide the services you’ve requested

• Manage bookings and purchases

• Send relevant service updates or replies to your original enquiry

We will not send marketing emails without your explicit consent and will never sell or share your data with third parties unless required to deliver a service (e.g. courier delivery) or by law.

 

4. Payments

Card and bank details are processed securely by our merchant service providers. We do not store or access payment card data. Payments made by phone are entered directly into a secure terminal.

 

5. Cookies and Website Use

Our website uses cookies and analytics tools to improve user experience. These help us understand how visitors use the site but do not collect personal data.

You can manage or disable cookies in your browser settings.

 

6. Links to Other Websites

Our site may contain links to other websites. We are not responsible for their content or privacy practices. Please check their privacy policies separately.

 

7. Your Rights

You have the right to:

• Request a copy of your personal data

• Correct or update your information

• Ask us to delete your data (with some exceptions, e.g. medical or purchase records which we are legally required to keep for 7 years)

To make a request, write to:
Data Protection Officer
Passion Fitness
91 Cumbrian Way, Wakefield, West Yorkshire, WF2 8JT
Email: theteam @passion-fitness.com

 

8. Security Measures

We take data security seriously and use physical, electronic, and administrative safeguards, including encryption and access controls, to protect your data.

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If you have any questions or concerns about how we handle your data, please contact us directly at the above address.